Emotional Quotient and Emotional Capital : In today’s life organizations are trying to become more human and positive to create and add value in their internal and external corporate personalities. So the importance of the combination of “Mind” and “Heart” has been increased.
Emotional Quotient and Emotional Capital
It helps the organization to attract and retain the customers. “Emotional Quotient” and “Emotional Capital” helps the organization to increase its brand value. Emotions are just like a fuel to fire the intelligence of the employee. So it becomes very significant to use the emotions in right manner with right person so it can be in the favour of employee as well as in favour of organization too.
Significance of the study
Emotional capital and Emotional Quotient is the capital possessed by the employees in terms of emotions used by employees to add values to the organization to make it more human and positive. It describes the emotional attachment of the employees while taking the decision by using their knowledge with combination of heart. It also specifies dynamic and deadly business emotions of the employee. Emotional quotient describes the command over the emotions while dealing with the various persons in the business like customer, shareholders, suppliers etc. It can be used as a tool to deal with various parties involved in the business. Significance of the study should be line with AIOU COL MBA Thesis format.
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Review of literature
In Pakistan no such literature is available on the topic. But many foreign writers have presented their valuable views on this topic. In the existing magazines and in some journals there are some articles available for the value addition. This existing literature is helpful for the project. It is helpful for up gradation of knowledge up to a valuable extent.
Focus of problem
In the continuous changing scenario perception of the consumers are also changing. Organizations are focusing to enhance their corporate identity, brand image. Inter and intra relations can be improved through combining “Emotional Quotient” and “Emotional Capital” with “IQ” and “IC”. Concept behind “Emotional Quotient” and “Emotional Capital” is to raise the productivity of overall organization by changing the human nature. It emphasizes on the positive human nature.
To study emotional quotient and emotional capital
Questionnaire
Name : _________________________________________
Designation :___________________________________________
Department : __________________________________________
- I stay relaxed and composed under pressure.
- 1. o o 3. o 4. o 5. o
- I can identify negative feelings without becoming distressed.
- 1. o o 3. o 4. o 5. o
- I stay focused in getting a job done.
- 1. o o 3. o 4. o 5. o
- I freely admit to making mistakes.
- 1. o o 3. o 4. o 5. o
- I am sensitive to other people’s emotions and moods.
- 1. o o 3. o 4. o 5. o
- I can receive feedback or criticism without becoming defensive.
- 1. o o 3. o 4. o 5. o
- I calm myself quickly when I get angry or upset.
- 1. o o 3. o 4. o 5. o
- I communicate my needs and feelings honestly.
- 1. o o 3. o 4. o 5. o
- I can pull myself together quickly after a setback.
- 1. o o 3. o 4. o 5. o
- I am aware of how my behavior impacts others.
- 1. o o 3. o 4. o 5. o
- I pay attention & listen without jumping to conclusions.
- 1. o o 3. o 4. o 5. o
- I take regular time out to reflect on my core purpose and vision for how I want to live my life.
- 1. o o 3. o 4. o 5. o
Project Description
Title : AIOU MBA Project Report Employees Emotional Quotient and Emotional Capital.
Description : AIOU Project Report Employees Emotional Quotient and Emotional Capital, Employees Survey, Training Report on Employees.
This project is our paid category (COL MBA Thesis writing service, 100 % approval guarantee)
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